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Does Charlotte water use chloramine or chlorine?

By Clear Bridge Water Co. · Published

The short answer

No. Charlotte Water disinfects with free chlorine, according to its 2025 water quality report. Some other systems in the region, including Union County Water, Monroe, Lancaster County Water & Sewer District, Chester Metropolitan District, Greenville Water and Columbia, report chloramine. Either way, the practical difference is which filter certification to look for.

Charlotte Water: free chlorine

Charlotte Water's 2025 Consumer Confidence Report says it adds chlorine to prevent bacterial growth, and its disinfectant table lists chlorine with a highest running annual average of 1.04 ppm (range 0.47–1.60 ppm), under the 4.0 ppm maximum residual disinfectant level. Chloramine isn't mentioned anywhere in the report.[source]

That chlorine is there on purpose. It keeps water safe on the trip through thousands of miles of pipe to your tap. The only thing most people notice is a mild taste or smell, which is a preference issue that a carbon filter handles well. Our chlorine taste and odor guide covers the options.

What chloramine is, and why some utilities use it

Chloramine is chlorine combined with a small amount of ammonia. EPA notes that many public water systems use chlorine as their main disinfectant, but some switched their secondary disinfectant (the one that stays in the pipes) to chloramines to meet disinfection byproduct requirements.[source] Both are approved disinfectants with federal limits, and both appear in utility reports with their measured levels.

So chloramine isn't a warning sign. It's a treatment choice a utility makes for its own water chemistry and pipe system. We mention it only because it changes which filter claims you should look for.

Which systems around Charlotte report chloramine

We read each utility's 2025 report and recorded the disinfectant the way the report states it. Here's the regional picture:

Disinfectant as stated in each utility's 2025 water quality report
UtilityDisinfectant reportedWhat the report says
Charlotte WaterFree chlorineChlorine residual 1.04 ppm (highest annual average)[source]
Union County WaterBoth listedChloramines 2.22 ppm and chlorine 0.48 ppm (annual averages). The report doesn't say which areas get which.[source]
City of MonroeChloramine"Chlorine and ammonia are added"; chloramines 3.04 ppm[source]
Lancaster County Water & Sewer District (SC)Chloramine"Chloramines are added to disinfect the water"[source]
Chester Metropolitan District (SC)ChloramineChloramines 1.35 ppm (annual average)[source]
Greenville Water (SC)ChloramineChlorine combined with ammonia; 2.3 ppm average[source]
City of Columbia (SC)Chloramine, plus chlorine dioxideChloramines 2.7 ppm (highest quarterly average)[source]
City of Rock Hill (SC)Chlorine plus chlorine dioxideNo chloramine listed[source]
Concord, Kannapolis, Gastonia (Two Rivers), Mooresville, Lincolnton, Salisbury-RowanFree chlorineChlorine residuals listed; chloramine not mentioned[source][source][source][source][source][source]

Utilities do change treatment over time, so check your own system's latest report. Our water lookup tool and Charlotte-area water report link each one. If you live in Union County, the Union County water treatment page has more on that system.

Why it matters: picking the right carbon filter

Here's the one practical difference. Certification standards treat chlorine and chloramine as separate claims. NSF/ANSI 42, the standard for taste and odor, lists chlorine and chloramine as distinct reduction claims, and the claims a product holds vary by product.[source] A filter certified for chlorine isn't automatically certified for chloramine.

  • On a free-chlorine system like Charlotte Water: look for an NSF/ANSI 42 chlorine (taste and odor) claim on a whole-home carbon system or a drinking-water filter.
  • On a chloramine system: look specifically for a chloramine reduction claim in the product's certification listing. Don't assume a chlorine claim covers it.
  • Shower filters: NSF says filters certified to NSF/ANSI 177 are certified only to reduce free available chlorine,[source] so that certification doesn't speak to chloramine.
  • Either way: check the exact model in the NSF certified-product listings before buying.[source] Our guide to NSF/ANSI standards shows how.

How to check your own water in two minutes

  1. Step 1

    Find your utility

    It's on your water bill. If you're not sure, our water lookup tool can help.

  2. Step 2

    Open its latest report

    Look for a "Disinfectant Residuals" or "Regulated Contaminants" table. It will say chlorine, chloramines, or both.

  3. Step 3

    Match the filter claim

    Chlorine on the report means look for a chlorine claim; chloramines means look for a chloramine claim. If it lists both, look for both.

Sources

  1. U.S. EPA, Chloramines in Drinking Water (2026)
  2. NSF, NSF/ANSI 42, 53 and 401: Filtration Systems Standards (2025)
  3. NSF, NSF Standards for Water Treatment Systems (2026)

Related questions

Does Charlotte Water use chloramine?

No. Charlotte Water's 2025 report lists chlorine as its disinfectant (highest annual average 1.04 ppm) and doesn't mention chloramine.

Does Union County water use chloramine?

Union County Water's 2025 report lists both chloramines (2.22 ppm annual average) and chlorine (0.48 ppm). It doesn't say which service areas receive which. The City of Monroe's report says it adds chlorine and ammonia, which forms chloramine.

Is chloramine worse than chlorine?

Both are approved disinfectants with federal limits, and utilities choose based on their own water and pipes. EPA notes some systems switched to chloramines to meet disinfection byproduct requirements. The practical difference for you is which filter certification to look for.

Will a regular carbon filter remove chloramine?

Don't assume so. NSF/ANSI 42 treats chloramine as its own claim, separate from chlorine. Check the product's listing for a chloramine claim, or ask us to help compare options.

Start with an honest answer about your water.

Tell us about your home and water source. We'll recommend testing first, and only the equipment your results support.

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